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BCIS Final Exam - Fall 2009

Multiple Choice
Identify the choice that best completes the statement or answers the question.
 

 1. 

The Open dialog box allows you to ____.
a.
go to a different location to locate a document you wish to open
b.
save a single document in several different locations
c.
edit a document without opening it
d.
print a document
 

 2. 

Which of the following is not typically part of a correctly formatted memo?
a.
FROM:
c.
DATE:
b.
ADDRESS:
d.
SUBJECT:
 

 3. 


Setting ____ is an example of page formatting.
a.
the first line indent
c.
font size
b.
margins
d.
alignment
 

 4. 

The following screen shows ____.

mc004-1.jpg
a.
how to choose a file name for a document
b.
the folder in which a document will be saved
c.
how the Spell Check function can help correct misspelled words
d.
how to scroll through a document
 

 5. 

In this screen, a ____ is open.

mc005-1.jpg
a.
new folder
c.
Help window
b.
dialog box
d.
submenu
 

 6. 

The word memo is short for ____.
a.
memory
c.
memoir
b.
memorandum
d.
memorable
 

 7. 

A paragraph mark is automatically inserted into a document whenever ____.
a.
text wraps to a new line
c.
you press [ENTER]
b.
you click the Show/Hide button
d.
you save a document
 

 8. 

Which of these buttons opens a menu that will let you change the case of selected words?
a.
mc008-1.jpg
c.
mc008-3.jpg
b.
mc008-2.jpg
d.
mc008-4.jpg
 

 9. 

To open Print Preview, ____.
a.
click the Print Preview button in the Document Views group on the View tab
b.
click the Quick Print button on the QAT
c.
click the Preview button on the status bar
d.
open the Office menu, move the pointer over Print and click Print Preview
 

 10. 

Which of the following is right aligned?
a.
mc010-1.jpg
c.
mc010-3.jpg
b.
mc010-2.jpg
d.
mc010-4.jpg
 

 11. 

When you open Word, the first tab on the left is ____.
a.
Office
c.
Insert
b.
View
d.
Home
 

 12. 

One way to set a hanging indent is to use the Paragraph dialog box; another way is to use the ____.
a.
Quick Access Toolbar
c.
horizontal ruler
b.
Align Text Left button
d.
vertical ruler
 

 13. 

Which of these buttons always causes a dialog box to open?
a.
mc013-1.jpg
c.
mc013-3.jpg
b.
mc013-2.jpg
d.
mc013-4.jpg
 

 14. 

If you want to copy the same formatting many times, ____.
a.
right-click the formatted text and click Repeat
b.
right-click the Format Painter and click Copy
c.
open the Font dialog box and click Copy
d.
double-click the Format Painter
 

 15. 

Which of the following steps will place the QAT below the Ribbon?
a.
In the QAT Customize menu, click Show Below the Ribbon.
b.
Right-click anywhere in the QAT and click Move Below Ribbon.
c.
Click anywhere in the Ribbon and drag it above the QAT.
d.
Click anywhere in the QAT and drag it below the Ribbon.
 

 16. 

The Redo button ____.
a.
performs the opposite function as the Repeat button
b.
appears on the Office menu
c.
is another name for the Repeat button
d.
only appears when you can redo and action
 

 17. 

A(n)____ business letter is a letter written by an individual to a business or other type of organization.
a.
casual
c.
professional
b.
office
d.
personal
 

 18. 

In which of the following situations would it be best to use a numbered list rather than a bulleted list?
a.
A grocery list
b.
A list of the five fitness centers in your town
c.
A list of the steps necessary to save a Word document
d.
A list of the computer equipment that a company owns
 

 19. 

One way to get help on how to perform a task is to click ____.
a.
F1
c.
Find
b.
F10
d.
Open
 

 20. 

Which of the following will cause a red squiggle to appear under the word?
a.
Keying affect when you should have keyed effect.
b.
Keying maintainnance when you should have keyed maintenance.
c.
Keying I when you should have keyed me.
d.
Keying further when you should have keyed farther.
 

 21. 

Which button would you click to open a new, blank document?
a.
mc021-1.jpg
c.
mc021-3.jpg
b.
mc021-2.jpg
d.
mc021-4.jpg
 

 22. 

You can apply boldface to selected text by pressing ____.
a.
[CTRL]+[B]
c.
[CTRL]+[U]
b.
[SHIFT]+[B]
d.
[SHIFT]+[U]
 

 23. 

To place a border around the edge of an entire page, choose ____.
a.
Page Layout>Page Background>Page Borders
b.
Page Layout>Shading>Page Borders
c.
Home>Borders and Shading>All Borders
d.
Home>Borders and Shading>Preview
 

 24. 

Where is the Text Highlight Color button located?
a.
In the Paragraph group on the Home tab.
b.
In the Font group on the Home tab.
c.
In the Paragraph group on the Page Layout tab.
d.
In the Font group on the Page Layout tab.
 

 25. 

Before you can change the size of a margin by dragging the mouse pointer, what shape must the mouse pointer take on?
a.
mc025-1.jpg
c.
mc025-3.jpg
b.
mc025-2.jpg
d.
mc025-4.jpg
 

 26. 

Which of the following is not an example of a special character?
a.
c.
G
b.
u
d.
®
 

 27. 

Which of the following explains how you could increase the size of a document’s right margin?
a.
Position the pointer between the blue and white areas on the vertical ruler, hold down [ALT] and drag the double-headed arrow downward.
b.
Position the pointer between the blue and white areas at the right side of the horizontal ruler, hold down [ALT] and drag the double-headed arrow to the left.
c.
Choose Home>Paragraph>Margins and increase the number in the Right Margin box in the Margins dialog box.
d.
Choose Page Layout>Paragraph>Margins and increase the number in the Right Margin box in the Margins dialog box.
 

 28. 

You can view the templates currently stored on your computer by choosing ____.
a.
Page Layout>Page Layout>Templates
b.
Page Layout>Page Setup>Installed Templates
c.
Office>Open>Templates
d.
Office>New and clicking Installed Templates
 

 29. 

What is happening in the following screen?

mc029-1.jpg
a.
A new template is being created and will be stored in the Installed Templates folder.
b.
A new building block is being created that will be based on the Median Letter template.
c.
A new letter is being created that will be based on the Median Letter template.
d.
A new template is being created that will be based on the Median Letter template.
 

 30. 

To see the contents of the Office Clipboard, choose ____.
a.
Insert>Text>Quick Parts
b.
Insert>Text>Paste
c.
Home>Clipboard>Paste
d.
Home>Clipboard>Dialog Box Launcher
 

 31. 

Which of the following would you use if you needed to determine what state the city of Cedar Rapids is in?
a.
Spelling and Grammar dialog box
c.
AutoCorrect
b.
Research task pane
d.
building block
 

 32. 

When a document is displayed in ____ its text is displayed in different levels.
a.
Print Layout View
c.
Outline View
b.
Web Layout View
d.
Print Preview
 

 33. 

By default, how does Word automatically create a table of contents?
a.
It includes only text that is formatted in the style Heading 1.
b.
It includes all text that is formatted in the styles Heading 1, Heading 2, and Heading 3.
c.
It includes all text in which the font is size 14 or larger.
d.
It includes all text that is in bold type.
 

 34. 

Which of the following is an example of a parenthetical citation that is formatted according to MLA guidelines?
a.
Manchester, William. The Last Lion: Winston Spencer Churchill. Boston: Little, Brown, 1983.
b.
(Manchester 289)
c.
<Manchester, The Last Lion: Winston Spencer Churchill>
d.
[Manchester, 1983, p. 289]
 

 35. 

If the last page of a report lists the citations for all its references, the document uses ____.
a.
footnotes
c.
endnotes
b.
footers
d.
a table of contents
 

 36. 

This report is in ____.

mc036-1.jpg
a.
Print Layout View
c.
Full Screen Reading View
b.
Outline View
d.
Web Layout View
 

 37. 

Which of the following is not contained on the Summary tab of the Document Properties dialog box?
a.
Footer
c.
Author
b.
Subject
d.
Company
 

 38. 

The ____ dialog box is useful in keeping track of the sources you reference in a report.
a.
Document Properties
c.
Paragraph
b.
Footnote and Endnote
d.
Create Source
 

 39. 

The following screen shows part of the ____.

mc039-1.jpg
a.
Clip Art gallery
c.
Shapes drop-down menu
b.
SmartArt gallery
d.
WordArt gallery
 

 40. 

In which of the following situations would WordArt be most useful?
a.
You want to create a two-column newsletter for your astronomy club.
b.
You want to create a graphic comparing the sizes of the planets of the solar system.
c.
You want to create a large, colorful title for the cover of your astronomy report.
d.
You want to create an illustration showing the moons of Jupiter.
 

 41. 

Options contained in the ____ gallery include Hierarchy, Pyramid, and List.
a.
WordArt
c.
SmartArt
b.
Clip Art
d.
Shapes
 

 42. 

Which of the following was not created using the Shapes button?
a.
mc042-1.jpg
c.
mc042-3.jpg
b.
mc042-2.jpg
d.
mc042-4.jpg
 

 43. 

The following options and buttons allow you to ____.
mc043-1.jpg
a.
change the design of a table
c.
change the layout of a table
b.
change the design of columns
d.
change the layout of columns
 

 44. 

A table that is formatted using this dialog box will ____.
mc044-1.jpg
a.
have a border around its first row, but not around any other rows
b.
have a colored border around all its cells
c.
have a black border around all its cells
d.
have a border around its outer edges, but not around the individual cells
 

 45. 

Which of the following statements is true concerning this Clip Art task pane?
mc045-1.jpg
a.
It will search only online for any Clip Art of school buildings.
b.
It will search only the current computer for any Clip Art of school buildings.
c.
It will search online and on the current computer for any Clip Art or photographs of school buildings.
d.
It will search online and on the current computer for any files of any type of school buildings.
 

 46. 

The following screen shows the ____.
mc046-1.jpg
a.
Clip Art gallery
c.
Styles group
b.
WordArt gallery
d.
Format Text Box dialog box
 

 47. 

Which of the following could be used to quickly create the following graphic?
mc047-1.jpg
a.
WordArt
c.
Clip Art
b.
SmartArt
d.
Text Box
 

 48. 

Which of the following is not something you can specify in the Clip Art task pane?
a.
Where Word should search for the Clip Art.
b.
What the Clip Art should contain.
c.
The main colors used in the Clip Art.
d.
The media file type.
 

 49. 

Which of these labels points to a vertical axis label?

mc049-1.jpg
a.
A
c.
C
b.
B
d.
D
 

 50. 

Which of the following is not something you can do to an graphic that has been created by using the Shapes button?
a.
Resize it.
b.
Create a chart.
c.
Reposition it.
d.
Determine the wrapping style associated with it.
 

Matching
 
 
Match each item with the correct tool name.
a.
grp001-1.jpg
f.
grp001-6.jpg
b.
grp001-2.jpg
g.
grp001-7.jpg
c.
grp001-3.jpg
h.
grp001-8.jpg
d.
grp001-4.jpg
i.
grp001-9.jpg
e.
grp001-5.jpg
j.
grp001-10.jpg
 

 51. 

Undo button
 

 52. 

Close button
 

 53. 

Zoom button
 

 54. 

Format Painter button
 

 55. 

Font Color button
 

 56. 

Show/Hide button
 

 57. 

Help button
 

 58. 

Save button
 

 59. 

Redo button
 

 60. 

Full Screen Reading button
 
 
Match each item with the correct tool name.
a.
grp002-1.jpg
g.
grp002-7.jpg
b.
grp002-2.jpg
h.
grp002-8.jpg
c.
grp002-3.jpg
i.
grp002-9.jpg
d.
grp002-4.jpg
j.
grp002-10.jpg
e.
grp002-5.jpg
k.
grp002-11.jpg
f.
grp002-6.jpg
l.
grp002-12.jpg
 

 61. 

Align Text Right
 

 62. 

Numbering
 

 63. 

Font Color
 

 64. 

Text Highlight Color
 

 65. 

Change Case
 

 66. 

Bullets
 

 67. 

Decrease Indent
 
 
Match each item with the correct statement.
a.
[TAB]
e.
[SHIFT]+[TAB]
b.
[ALT]+[HOME]
f.
[ALT]+[PAGE UP]
c.
[#]
g.
[$]
d.
[ALT]+[PAGE DOWN]
h.
[ALT]+[END]
 

 68. 

Move to first cell in a row.
 

 69. 

Move to previous cell.
 

 70. 

Move to last cell in a row.
 

 71. 

Move to same column in previous row.
 

 72. 

Move to first cell in a column.
 

 73. 

Move to same column in next row.
 

 74. 

Move to next cell.
 

 75. 

Move to last cell in a column.
 

True/False
Indicate whether the statement is true or false.
 

 76. 

Word’s Help feature is useful if you need to quickly learn how to use the Print Preview command.
 

 77. 

When you create a document, it is automatically saved for you so that you can access it again at a later time.
 

 78. 

The insertion point shows you where any text you key will appear.
 

 79. 

You can deselect text by clicking anywhere in the document pane.
 

 80. 

While all documents have top, left, and right margins, the bottom margin is optional.
 

 81. 

The Print dialog box lets you specify how many copies of a document you want to print.
 

 82. 

One way to make a word or sentence stand out is to format it in a different color.
 

 83. 

One way that using the Envelopes and Labels dialog box simplifies creating an envelope is that it can automatically insert a selected address.
 

 84. 

Copying and pasting items such as names and addresses, rather than repeatedly keying them into a document, can reduce errors.
 

 85. 

You can locate any tab stops that have been inserted into a document by looking at the horizontal ruler.
 

 86. 

When text reaches the end of one column, it automatically continues to the top of the next column.
 

 87. 

Business reports should not have a page number on the first page.
 

 88. 

Once you have created a bulleted list, the only way to remove the bullets is to delete the entire list and key it again.
 

 89. 

In MLA reports, both endnotes and headers are used to cite references.
 

 90. 

In the block letter format, one blank line is left between the inside address and the salutation.
 

 91. 

You can select an entire table by clicking its move handle.
 

 92. 

Footnotes are not generally used in MLA style.
 

 93. 

When creating a business report, you can cite sources by using either footnotes or endnotes.
 

 94. 

According to MLA guidelines, in a citation for a Web site, the Web site’s URL should be underlined.
 

 95. 

Newsletters are usually formatted in two or three columns.
 

 96. 

If you paraphrase someone else’s ideas without citing that person, you have committed plagiarism.
 

 97. 

Word allows you to convert tables to text.
 

 98. 

When you are using the Columns dialog box to set up the formatting of the columns in a document, you must always specify each column’s length.
 

 99. 

In the Clip Art task pane, you can specify the type of media, such as Clip Art, movies, or sounds, that you want to search for.
 

 100. 

To convert a table to text, choose Table Tools>Layout>Convert to Text.
 



 
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